Shopping Basics
You order, we process, and then we deliver!
Please allow 1–2 business days to process your order. Once we dispatch your order, a confirmation email containing your parcel’s tracking code will be sent to the email address provided at checkout. You can expect your order to arrive within the times provided below:
Tuesdays – 10am – 3pm
Thursdays – 10am – 3pm
Saturdays – 12pm – 5pm
We offer free delivery on orders above KSH4000!
As of now, we only deliver within Kenya. We’re trying our best to expand international shipping. Stay tuned for updates on our Instagram @organika.ke
Payments
We accept M-Pesa, Airtel Money, PayPal, Mastercard, Visa, Verve, Discover, AMEX, Diners Club and Union Pay
Shipping & Returns
Returns can be done within 24 hours after receiving the product. The product must be in an unused and undamaged condition. Please wrap and pack very carefully to ensure your returned product will not be damaged.
All return shipment costs will be paid by the customer.
Please contact sales@organika.co.ke for the address
After receiving the returned goods and approving the return, we will credit your account with the full amount.
If you’d like to cancel or change your order, please email us at sales@organika.co.ke